Services
Trampoline offers a range of streamlined services to meet specific customer needs. All services are powered by Trampoline’s award winning SONAR analytic technology and offer rapid results with minimal effort.
Trampoline consultants work with you throughout each project to define requirements, configure the process and deliver the results you need.
SONAR Sales Team Performance Audit
Sales leaders reviewing team performance or dealing with personnel changes need reliable information on team members’ performance and relationships. The SONAR Sales Team Performance Audit provides deep and detailed insight into each employee’s performance and their key relationships. The service works by analysing archived email.
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Reports for each employee include:- Total number of contacts
- Proportion of contacts with details in CRM
- Contacts with activity in the last six months
- Rate at which new contacts are being added
- Balance between decision makers and other contacts
- Decision makers where employee is the only link
- Average strength of relationships
- Average response time to emails
- Customer relationships where employee is critical
SONAR CRM Auto-Population Service
Are you losing sales because of the gaps in your corporate CRM platform? Trampoline’s revolutionary SONAR CRM Auto-Population Service solves the problem in one month or less. The service automatically extracts prospect and customer contacts from archived email and injects them into your CRM platform, guaranteeing information on everyone you’re talking to.
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The process works like this:- Customer provides archived email and export of existing CRM dataset
- Trampoline processes data on secure SONAR grid
- Employees are invited to flag personal contacts for removal
- Customer CRM platform is populated with contact data
- Employees are prompted to add job title, phone number and other details for their contacts
- Management gets reporting on employee progress adding the required details
SONAR Major Bid Support Service
When you’re bidding for a major project against well-resourced competitors you need to understand and manage every aspect of the relationship. The SONAR Major Bid Support Service analyses day-by-day communications with the customer across email, phone, face-toface and other channels. The service delivers precise insight into strengths, weaknesses and risks in the relationship. Trampoline’s expert consultants help your team to interpret the data, adapt strategy and win the deal.