Blog | Archive for the ‘Trampo news’ Category
Trampoline awarded UK trademark for “SONAR”
By Charles Armstrong | Wednesday, June 2nd, 2010
We’ve just received confirmation that Trampoline’s application for a UK trademark on the “SONAR” name has now completed the approval process and has been officially registered. This is great news for Trampoline and our customers, guaranteeing clarity in the market. We started using the SONAR brand in 2006 when it originally started life as an acronym for SOcial Networks And Relevance.At the end of 2008 we were disturbed to discover that IBM was promoting their own network analysis technology under the “SONAR” name. We contacted IBM pointing out that this was bound to create confusion with Trampoline’s products. They said their product was only at a development stage and wouldn’t necessarily be brought to market under that name, but they stopped short of making a commitment.
Since then we’ve been working to secure the UK trademark for SONAR. We’re delighted this has now been granted. Meanwhile we’re proceeding with trademark filings in other territories.
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Trampoline launches SONAR CRM
By Charles Armstrong | Wednesday, May 26th, 2010
Today I’m excited to announce the arrival of Trampoline Systems’ new baby, SONAR CRM. This is the culmination of a four year journey which began in 2006 with our original vision for SONAR. It marks an important milestone for Trampoline and an entirely new paradigm for customer relationship management.Ever since the launch of Siebel’s “Sales information System” in 1994 businesses have deployed CRM platforms in an effort to increase the effectiveness of their sales operations and their ability to forecast next quarter’s revenue. To attain these benefits they needed everyone in the sales team to be dilligent about keeping the system up to date with their contacts and activity. Unfortunately human nature has often proven recalcitrant and many businesses have failed to achieve the results they hoped for.
CRM systems have continued to improve. They’ve moved to the cloud, been integrated with other programs and wired into social networks. But the paradigm of manual form-filling has remained unchanged. Until today, that is.
SONAR CRM is a social analytic technology designed to run alongside an existing CRM solution. It works by analysing patterns of electronic communications using data from corporate email servers, directories, CRM platforms and other sources. When you make a new contact SONAR CRM automatically picks it up. There’s no need to manually record activity. SONAR CRM does that automatically. It also tracks the symmetry, strength and responsiveness of each interaction. For business to business accounts SONAR CRM brings even greater benefits. It automatically identifies decision makers and works out the best way to reach them. It analyses the structure of the account and highlights deal-losing weaknesses and failure points. It helps turn borderline deals into wins.
SONAR has always been renowned for its sophisticated visualisations and they’re a central part of SONAR CRM, helping make sense of complex accounts. But now they’re accompanied by powerful tabular and chart reporting so users can get the insight they need in whichever form is most appropriate. We’ve also streamlined deployment and maintenance by providing SONAR CRM as a cloud app with user and admin interfaces accessed through a secure website. To integrate with email and CRM systems running internally customers simply install the lightweight SONAR Connector inside their firewall which extracts the relevant information, strongly encrypts it and passes it on to the main server for analysis.
Over the last six months we’ve been piloting SONAR CRM with some big-name customers and the results have been phenomenal. Using SONAR CRM customers have increased their pool of known prospects by more than 400% compared to existing CRM data.
Today we’ve added details of SONAR CRM to the website and there’s more coming in the weeks ahead. In the meantime if you’d like to know more please get in touch. If you’re on Twitter you can also follow @tramp0 for updates.
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Trampoline Nets Red Herring Global 100 Award
By Charles Armstrong | Wednesday, February 4th, 2009
LONDON: February 4, 2009 Trampoline Systems, a leading innovator in organisational network analysis software and diagnostic services, today announced that it has been selected as one of the Red Herring Top 100 Global technology businesses.Red Herring Top 100 Global Companies are chosen from winners and finalists of the previous North America, Europe and Asia Red Herring Top 100 Companies. Winning and finalist companies from the previous three years were eligible for this award. Out of 1,800 successful and highly eligible companies, the Red Herring editorial team deployed a detailed process to drill-down the best companies first to 200 finalists, then to the top 100 winners of this global award.
Evaluations were made on both quantitative and qualitative criteria, such as financial performance, innovation, management, global strategy, and ecosystem integration. The announcement of the winners was made at the Red Herring 100 Global event in San Diego. Present among the finalists were elite executives and venture capital leaders from around the world.
“We were so pleased to announce Trampoline as a Red Herring Top 100 Global Company, “commented Red Herring publisher Alex Vieux.” Trampoline has proven to be a company excelling in their industry and its ripples have turned into waves. It was difficult for us to narrow down, but we are pleased to have included Trampoline in our list of promising companies. We look forward to the changes it makes to its industry in the future.”
“This is a fantastic start to 2009. Red Herring is one of the leading commentators on the technology industry so we’re thrilled to be selected for their Global 100 award. Above all this is recognition of Trampoline’s proven ability to deliver rapid customer value in these challenging economic times,” said Trampoline’s Founder and CEO Charles Armstrong. “Our focus on innovation, quality and our customer relationships is driving significant growth and helping us to meet the increasing market demand for organisational agility.”
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UK software pioneer announces organisational diagnostic service
By Charles Armstrong | Tuesday, December 9th, 2008
Rapid reporting on key personnel, relationships and risks to rebuild after restructuringLondon, UK, 9th December 2008 – Social network analytics company Trampoline Systems today announces the launch of SONAR Diagnostic , a new service that reveals the inner workings of a business by analysing corporate social network data including email, messaging, phone logs, knowledge stores and collaboration systems. Applying social network analysis techniques to archived corporate data enables companies to swiftly understand where expertise lies, which individuals are a company’s key networkers and who are the lynchpins in customer relationships. Equally they can expose information islands, bottlenecks and areas of duplication.
Insight into what is happening within a complex business structure is critical to large, distributed organisations attempting to maintain or rebuild competitiveness and efficiency in the current climate. SONAR Diagnostic helps companies to prepare for restructuring and downsizing or to rebuild quickly after such action has taken place. It can also rapidly provide new CEOs or division heads with an overview of how their business functions, identifying key personnel and critical lines of communication.
Trampoline CEO Charles Armstrong explains “Consumer social networking has highlighted the power and pervasiveness of informal networks in personal life. Exactly the same is true in business, where social networks are the fabric linking diverse functional and geographical units. At times of change this fabric can get damaged with serious knock-on consequences for the business. In the past companies relied on anecdotal methods such as personnel appraisals and questionnaires to understand the organisation. SONAR Diagnostic offers decision-makers the factual insight they need by delivering a fast, detailed and cost-effective report into how the business is actually working.”
SONAR Diagnostic is an extension of Trampoline’s proven SONAR technology and provides HR leaders and decision makers with detailed insight into informal networks, expertise, customer relationships and other key performance factors including, communication between geographical offices or functional units, critical customer and supplier relationships, key networkers, brokers and experts as well as poorly connected business units and single points of failure.
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About Trampoline
Trampoline Systems is a leading innovator in organisational network analysis software and diagnostic services based in London, UK. Trampoline’s SONAR technology exposes the complex social networks that power every business by analysing email and other corporate data sources. Global enterprises are using SONAR to make better restructuring decisions and to harness worldwide knowledge and expertise more effectively. Trampoline was selected for Gartner’s Cool Vendors in Social Software & Collaboration (2008), Red Herring’s top 100 European technology firms (2008) and Oracle’s EMEA Innovation Award (2007). For more information visit www.trampolinesystems.com.
Media enquiries
Skywrite Communications:
Jaime Carron
jaime.carron@skywritecomms.com
020 7608 4689
Nicholas Vangelis
nick.vangelis@skywritecomms.com
020 7608 4644
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Trampoline Systems announces the launch of SONAR Flightdeck v1.0
By Charles Armstrong | Monday, September 8th, 2008
Actionable intelligence on Social Networks, Expertise and CollaborationLondon, UK, 8th September 2008 – Trampoline Systems today announces the launch of SONAR Flightdeck v1.0 at the Network Roundtable in Washington DC, USA. SONAR Flightdeck delivers powerful real-time insights into organisational performance factors, enabling managers to identify untapped pools of expertise, key connectors in each department and business units that are poorly integrated with the rest of the organisation. Applications include Mergers & Acquisitions, Knowledge Management and Human Resources.
Charles Armstrong, Chief Executive Officer of Trampoline Systems, says, “Since announcing the beta release of Flightdeck in March 2008 we’ve been working with customers to identify a spectrum of high value needs and extend Flightdeck’s functionality to meet them. Today we’re proud to launch the resulting technology. For the first time Flightdeck v1.0 gives managers a detailed picture of expertise and relationships across the entire business. Meanwhile Flightdeck’s flexible analysis and visualisation framework allows each customer to add bespoke views highlighting the factors they need to understand must urgently.”
SONAR Flightdeck is a highly visual desktop application that synchronises with a SONAR Server installed on the corporate network. SONAR Server maps expertise, interests and relationships across the business and its external contacts by analysing email, contact data, documents, wikis, blogs and other corporate data. A powerful Privacy Management module is available to give each employee control over what details are visible to others.
Trampoline is participating in the Network Roundtable in Washington DC on 8-9 September. This is the world’s premier gathering for senior executives harnessing network analysis techniques to increase performance in their businesses.
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About Trampoline
Trampoline Systems is a leading innovator in enterprise software, headquartered in London UK. Trampoline’s SONAR products enable employees to find expertise they need and leverage social networks to gain introductions to external contacts. Simultaneously managers are provided with powerful insights into critical performance factors. Trampoline products are running inside some of the world’s top businesses in professional services, defence, technology and financial services. Trampoline was selected for Gartner’s Cool Vendors in Social Software & Collaboration (2008), Red Herring’s top 100 European technology firms (2008) and Oracle’s EMEA Innovation Award (2007). For more information visit www.trampolinesystems.com.
Media enquiries
Elena Dunn, Skywrite Communications
trampoline@skywritecomms.com
+44 20 7608 4650
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Global research from Trampoline Systems reveals 88 per cent of businesses ready to deploy enterprise social networking
By Charles Armstrong | Tuesday, June 24th, 2008
UK businesses lead the US in embracing enterprise 2.0 technologiesBoston and London, UK, 24 June 2008 – Trampoline Systems, social intelligence for business, today revealed the results of global research offering insights into the future of enterprise social networking. The research, carried out in the US and the UK, revealed that 88 per cent of businesses are eager to start using social networking although many are looking for more business functionality than in consumer social networks. UK businesses are eager to deploy social networking in the enterprise with 94 per cent of those surveyed believing social networking would be beneficial to use at work compared to 82 per cent of US organisations.
Trampoline Systems surveyed industry executives in the US and the UK for their views on how social networking could be useful for businesses in the future. 84 per cent reported that social networking would help with sharing knowledge and expertise with colleagues across the organisation and 68 per cent would like help with finding relevant information. Those surveyed are also eager to open up connections within the business with 69 per cent citing they want to be able to interact with colleagues that they don’t already know personally.
But businesses are still holding back from fully embracing these new technologies. The top concern of businesses in the UK and the US is that social networks are too separate from other IT systems, requiring employees to enter information about themselves into the social network and distracting them from their work. This is despite the fact Trampoline’s enterprise social networking tools automatically update a user’s profile using data from their everyday work including email. 75 per cent of large organisations in the US and 66 per cent of UK businesses believe that a social network which integrates internally with a company’s email system to automatically update a user’s profile would be an extremely useful communications tool.
Charles Armstrong, Chief Executive Officer of Trampoline Systems, says: “This survey confirms that enterprise social networking is firmly established in corporate thinking on both sides of the Atlantic. Interestingly, it also verifies that executives are increasingly concerned about the drawbacks with conventional systems that rely on manual profile updates. In the current economic climate, businesses are under more pressure than ever to improve the way they work and fully harness the talent and experience in their workforce. Intelligent social networks that automatically stay up to date with new expertise and contacts offer a simple and powerful route to achieving this.”
Overall, Trampoline’s research highlights that businesses in the US and the UK are recognising the strategic and business value of enterprise 2.0 technologies. This is backed up by Forrester Research which reported in April 2008 that the enterprise 2.0 industry will be worth $4.3 billion by 2013.
Trampoline undertook the research at this year’s Enterprise 2.0 Conference in Boston and Web 2.0 Strategies event in London and surveyed 111 delegates.
About Trampoline Systems
Trampoline Systems provides social intelligence for business. Trampoline’s SONAR Suite is 360° enterprise social computing for employees and managers. Metascope provides advanced analysis and visualisation for ONA/SNA professionals. Trampoline’s clients include the Raytheon Company, a top 5 global management consultancy and the UK Foreign Office. Accolades include the Red Herring 100 Europe 2008 and Oracle’s EMEA Innovation Award 2007. Trampoline raised $6m in Series A investment from the Tudor Group in March 2007 and was named a “Cool Vendor” by Gartner in 2008. For more information please visit www.trampolinesystems.com.
For media enquiries please contact:
Jaime Carron and Becca Daniel, Skywrite Communications
+44 20 7608 4650
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Trampoline Systems launches world’s first intelligent social network for enterprises
By Charles Armstrong | Tuesday, April 22nd, 2008
SONAR Dashboard built to satisfy demand for a “Facebook for business”Web 2.0 Expo, San Francisco and London, UK, 22nd April 2008 – Trampoline Systems, social intelligence for business, today announces SONAR Dashboard, the world’s first intelligent social network for enterprises. SONAR Dashboard is Trampoline’s response to market demand for a “Facebook for the enterprise”. It empowers employees of large enterprises to connect and collaborate and strengthens informal employee networks across departments and geographies.
SONAR Dashboard is an intelligent social network designed to increase cohesion, collaboration and innovation in large organisations. Interactive network visualisations and expertise search enable users to find and connect with the people they need at work and see the social networks and information flows operating across the enterprise ecosystem. It provides employees with individual profiles, a news feed of network activity and a contacts list. SONAR Dashboard is automatically updated through integration with employees’ everyday work such as email, via Trampoline’s SONAR Server. SONAR Server analyses the social networks, information flows and expertise hidden within corporate information.
Charles Armstrong, Chief Executive Officer of Trampoline Systems, says, “Many organisations are looking for a “Facebook for business”. SONAR Dashboard is the answer. Trampoline has built SONAR Dashboard from the ground up to meet the needs of large enterprises. Unlike other social networking products, SONAR Dashboard is automatically updated, providing an up-to-date network as a by-product of employees’ everyday work.”
SONAR Dashboard is an addition to SONAR Suite, Trampoline’s 360° enterprise social computing platform. SONAR Flightdeck provides organisational diagnostics for managers. SONAR Flightdeck and Dashboard are powered by SONAR Server, which analyses the relationships and expertise hidden in corporate data using proprietary social network analysis and natural language processing technology. SONAR Suite provides enterprise-class security, privacy and integration.
Trampoline is exhibiting on the Oracle booth, booth 629, at Web 2.0 Expo, Moscone West, San Francisco, from 22-25th April. Charles Armstrong will be discussing Facebook and the Enterprise at the booth at 1:20pm on Wednesday 23rd April. A complimentary white paper, entitled Enterprise Social Computing: Why “Facebook for the Enterprise” is not Facebook, is available from Trampoline’s website, www.trampolinesystems.com.
About Trampoline Systems
Trampoline Systems provides social intelligence for business. Trampoline’s SONAR Suite is 360° enterprise social computing for employees and managers. Metascope provides advanced analysis and visualisation for ONA/SNA professionals. Trampoline’s clients include the Raytheon Company, a top 5 global management consultancy and the UK Foreign Office. Accolades include the Red Herring 100 Europe 2008 and Oracle’s EMEA Innovation Award 2007. Trampoline raised $6m in Series A investment from the Tudor Group in March 2007 and was named a “Cool Vendor” by Gartner in 2008. For more information please visit www.trampolinesystems.com.
For media enquiries please contact:
Elena Dunn and Becca Daniel, Skywrite Communications
trampoline@skywritecomms.com
+44 20 7608 4650
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Trampoline Systems selected for Red Herring 100 Europe 2008
By Charles Armstrong | Tuesday, April 15th, 2008
Award Recognises the 100 “Most Promising” Companies Driving the Future of TechnologyMalta and London, UK, April 15, 2008 – Red Herring today announced that Trampoline Systems is a recipient of the Red Herring 100 Europe, an award given to the top 100 private technology companies based in the EMEA (Europe, Middle East and Africa) region each year.
“This year’s impressive list of winners demonstrates Europe’s emergence as a major player in the global technology sector,” said Red Herring Editor-in-Chief, Joel Dreyfuss. “The exceptional accomplishments of European technology companies and entrepreneurs are a testament to the rapid advancements being made in building the European innovation ecosystem.”
“Everybody at Trampoline is delighted to receive this accolade” said Charles Armstrong, CEO of Trampoline Systems. “Red Herring is famous for keeping its finger right on the pulse of the global technology industry, so for them to identify us as one of Europe’s top vendors is an honour. I think this award is also a testament to the quality of technology innovation and entrepreneurship in Europe today.”
Red Herring’s editorial staff rigorously evaluated more than hundreds of private companies through a careful analysis of financial data and subjective criteria, including quality of management, execution of strategy, and dedication to research and development.
To honour the CEOs of Red Herring 100 Europe companies, Red Herring has invited each CEO to present his or her company at its Red Herring Europe 2008 event. Scheduled for April 14-16, at the Westin Dragonara Resort, this intimate, three-day event is themed “Ahead of the Curve” and will explore how European firms are leading the charge in many technology sectors, gaining the competitive advantage, and driving entrepreneurial success in ways that create business opportunities for challengers and incumbents alike. Charles Armstrong, CEO of Trampoline Systems, will speak at 12:15pm on Tuesday April 15th.
About Red Herring
Red Herring is a global media company which unites the world’s best high technology innovators, venture investors and business decision makers in a variety of forums: a leading innovation magazine, an online daily technology news service, technology newsletters and major events for technology leaders around the globe. Red Herring provides an insider’s access to the global innovation economy, featuring unparalleled insights on the emerging technologies driving the economy. More information about Red Herring is available on the Internet at www.redherring.com.
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Trampoline Systems named “Cool Vendor” by leading analyst firm
By Charles Armstrong | Thursday, April 10th, 2008
Vendors selected for the “Cool Vendor report” are innovative, impactful and intriguingLondon, 10th April, 2008 – Trampoline Systems is one of five vendors featured in the April 2008 “Cool Vendors in Collaboration and Social Software, 2008” report by Gartner, Inc. and authored by Nikos Drakos, et al.
The report profiles innovative technology companies providing collaboration tools and social software. It focuses on vendors with “innovative approaches to collaboration support” and notes that “although it is too soon to say which will be rewarded with long-term market success, we can expect to see several of these approaches becoming part of successful collaboration support environments”.
“Trampoline is thrilled to be included in this report,” says Charles Armstrong, CEO of Trampoline Systems. “Gartner was ahead of the curve in realising that social software was going to be transformative in the enterprise. Now as we see enterprise social computing emerge as a mainstream technology sector, businesses of all kinds are looking to Gartner to provide insight on the key issues and the marketplace players. Trampoline is delighted to be highlighted in this evaluation.”
SONAR Suite is Trampoline’s enterprise social computing platform for employees and managers. SONAR Dashboard provides social computing for employees to locate experts, connect and collaborate. SONAR Flightdeck and Dashboard are powered by SONAR Server, which identifies the social networks, information flows and topics within electronic information. SONAR Suite provides enterprise-class security, privacy and integration. Metascope is Trampoline’s specialist software for organisational network analysis of large networks.
About Gartner’s Cool Vendors Selection Process
Gartner’s listing does not constitute an exhaustive list of vendors in any given technology area, but rather is designed to highlight interesting, new and innovative vendors, products and services. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness of a particular purpose.
Gartner defines a cool vendor as a company that offers technologies or solutions that are: Innovative, enable users to do things they couldn’t do before; Impactful, have, or will have, business impact (not just technology for the sake of technology); Intriguing, have caught Gartner’s interest or curiosity in approximately the past six months.
For media enquiries please contact:
Elena Dunn, Skywrite Communications
trampoline@skywritecomms.com
+44 20 7608 4650
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Trampoline Systems launches Metascope for organisational network analysis of large networks
By Charles Armstrong | Wednesday, April 2nd, 2008
Metascope analyses and visualises email or survey data to expand opportunities for ONA/SNA consultantsLondon, UK, 2nd April 2008 – Trampoline Systems, the enterprise social computing software developer, today announces Metascope, a software tool for organisational network analysis (ONA) and social network analysis (SNA) of large networks. Metascope is being used professionally by world-leading management consultants. It analyses and visualises email as well as survey data, extending the scope for comprehensive exploration of networks of tens of thousands of people, and provides intuitive, attractive visualisations for client presentations.
Metascope quickly gives organisational network analysis professionals detailed insight into the largest of networks. In comparison to other tools on the market, it enables practitioners to produce higher quality analysis, reports and presentations for more successful projects. Metascope is very easy to use from data input to final reporting. It offers advanced analytics and the ability to both manipulate and visualise data within the same interface.
Metascope enables ONA professionals to investigate communication networks in action in addition to the reported organisation found in surveys. Email networks are as easy to explore as those represented in surveys. It is compatible with multiple formats of survey data and performs analysis of survey data as a stand-alone desktop application. Email data is ingested through Trampoline’s SONAR Server, which extracts the social networks contained within email datasets.
Charles Armstrong, Chief Executive Officer of Trampoline Systems, says, “Until now, ONA practitioners have not had the software they need to tackle large projects which require a scalable toolset and high quality visualisation. They need to explore networks in the largest organisations and use real communication flows as well as survey data. Metascope provides this. Trampoline is proud to meet the evolving needs of the ONA community.”
A free, demonstration version of Metascope is available to download from Trampoline’s website. It uses an email corpus made available by the US Federal Energy Regulatory Commission during its investigation into the downfall of Enron.
For media enquiries please contact:
Rebecca Kemp
rebecca.kemp@trampolinesystems.com
+44 20 7253 6959
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